By Paul Kastner
Whitepaper
The financial services industry in Asia Pacific is facing new challenges from a consumer revolution. The generation that has grown up in the internet age is as comfortable in a virtual world as many of us are in the physical world and for these consumers and business people, the current physical and electronic banking offerings are highly limiting. To continue to capitalize on their role as secure and innovative providers of the means of exchange, leading banks must master a new, flexible, collaborative, customer-driven combination of work, play and commerce.